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If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide. Use this field to override the PO Number set by default. The following details can be submitted with invoices and shipments as either checkout data or order metadata. Sending Invoices and Shipments to CommerceHub Order Level Details If you need to cancel an order at CommerceHub, select the reason from the dropdown on the order details page: If for any reason this invoice fails to submit, you can resubmit it with the Resubmit Order Invoice to CommerceHub button on the order details page: When shipment details are added to a CommerceHub order and the shipment is sent to CommerceHub, Order Desk will also submit an invoice along with the shipment. Special Features Resubmit Order Invoice to CommerceHub

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If you need to manually download orders, click here to import them. Warehouse Name and AddressĮnter the name and address of your warehouse. Warehouse IDĮnter the warehouse ID from your CommerceHub dashboard. These details can be found in your CommerceHub Warehouse Management. Warehouse Detailsįill out your warehouse information to send shipments and invoice information to CommerceHub. Early Payment DiscountĪdd the discount percent for early payment. Set the number of days within which payment must be made in order to claim the discount. Set the number of days before the invoice payment is due. Select the beginning of the payment terms period. Select your payment terms with CommerceHub. If you use a vendor that isn't listed yet, set up a project with CommerceHub for that vendor, and Contact Order Desk support to have it listed. Select the vendors you use with CommerceHub. If you need to, you can add a prefix of your choice that will be added to all orders downloaded from CommerceHub. Select to download packing slips with the orders. If this option is enabled, items will be skipped when inventory is synced to CommerceHub unless they have this item metadata applied telling Order Desk which items should be synced to which vendors: Vendorįor more information about item metadata fields to your inventory items, please see this guide.

However, if you would like to filter which item quantities are sent to which vendors, select Inventory Whitelist Required. If Sync Inventory is enabled, all item quantities will be sent to each vendor at CommerceHub. Options are: shopping cart SKU, vendor SKU, merchant SKU or UPC. Use this to select which SKU field you’d like to use as your SKU. Sync InventoryĮnable if you want Order Desk to sync your inventory counts back to CommerceHub. Send InvoicesĮnable if an invoice should be sent to CommerceHub when tracking is added to an order.
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If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to CommerceHub automatically and update the orders there. If you select Combo, the order number will combine both numbers in this format:Ĭustomer Order Number-PO Number. Select which number should be the order ID in Order Desk. Select the folder you want orders to be moved into if they are canceled at CommerceHub. Select the folder you want orders to be moved into after CommerceHub sends shipment details back to Order Desk. Select the folder where newly imported orders from CommerceHub should be placed.įor more information, see the Working with Folders guide. Select how often you want Order Desk to look for and download new orders from CommerceHub.

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If you have The Home Depot Canada enabled, you will see additional fields to add your GST, HST, and QST tax registration IDs. Once connected, you can set your download preferences. Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by CommerceHub. Once enabled, add your CommerceHub FTP credentials and click to connect. Under the Shopping Carts tab, find and enable CommerceHub.Īlternatively, search for CommerceHub from the available integration search. In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. CommerceHub has their own separate setup and testing fees as well. Due to this, there is an additional one-time fee for each CommerceHub vendor you plan to use with Order Desk. Sending Invoices and Shipments to CommerceHubĬommerceHub requires all customers to go through testing which requires our developers’ help. Order Desk can connect to your CommerceHub account and automatically download orders.
